Ultra image

Crawley, England 4 comments
Not resolved

i ordered my mum a canvas from this site and with it being a 3 for 2 offer i also ordered 2 pet tags for my 2 shih tzus.

i could not get over how cheap everything was i got 3 things plus free delivery for the same price as 2 items,

i received my order the following day and i was delighted the pet tags look awesome and my mum cried when i gave her the canvas of her grand daighters it was stunning

highly recommend www.ultraimage.co.uk

great quality and price very pleased, i highly reccommend

Comments

Anonymous
London, England, United Kingdom #590464

Ordered a canvas 5 weeks ago.Had a problem and tried ringing.

Apparently there is no phone service "to give customers the best service"???

Around 15 emails later - each taking around 2-3 days to be answered and having sent jpgs of the damage through - twice - I'm now told to return the canvas - seemingly at my own cost.5 weeks on and no image.

Anonymous
to Bad customer service.... #644120

I have just received a canvas picture from them and the quality is appauling the blacks look grey and there appears to be a a grey film over the top there is also a scratch on it and i paid extra for ascratch resistant i am being told to return at my own cost.Have been trying to get hold of them for 2 weeks not answering my e-mails i have even sent a recorded delivery letter and have not had a reply.

Was told that all purchases have to be returned within 7 working days yet i cannot get anyone to answer my letters or e-mails.If anyone reading this DO NOT USE ultra image their customer service is rubbish.

Anonymous
#482952

:) looks good may give this one a go as went to another popular canvas company and it took 3 weeks to deliver and they was not very good quality so might give ultraimage a go

Anonymous
#482951

seen this review and went on and purchased some canvases cost of £8.60 each delivery was good and canvases was a good quality. recommend site www.ultraimage.co.uk thumbs up here

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